Adult mental health services - Print version

I’m worried about my mental health, where can I get support?

The NHS Choices [http://www.nhs.uk/Pages/HomePage.aspx] website has lots of information about how to look after your health, different health problems and what to do if you feel unwell. It also explains the different types of health services and how to access them.

If you are worried about your health then you could talk to your GP or call NHS 111 [http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx] for medical advice. Always call 999 if someone is seriously ill or injured, and their life is at risk.

Improving Access to Psychological Therapies (IAPT) [https://www.healthymindservice.com/] can support you if you are stressed, anxious, low in mood or depressed and where this is affecting you doing everyday things, like working and going out. Speak to your doctor or contact the IAPT Services [https://www.healthymindservice.com/] directly on 024 7667 1090. IAPT can work with people who are aged 16 and over, who are registered with a doctor in Coventry, Warwickshire or Solihull, and who are not already under the care of specialist mental health services.

For more severe mental health conditions, the main provider of mental health services is the Coventry and Warwickshire Mental Health Partnership Trust (CWPT) [https://www.covwarkpt.nhs.uk/]. They can support people with a range of mental health conditions such as more severe depression and anxiety, bi-polar disorder, schizophrenia, dementias and personality disorders.

Coventry and Warwickshire Partnership Trust can be contacted in the following ways:

• Phone: 111 (24 hrs 7 days per week)  
• 'Wellbeing for Warwickshire' Phone: 0800 616 171
• Website: Coventry and Warwickshire Partnership Trust [https://www.covwarkpt.nhs.uk/mentalhealthaccesshubs/]   

There are also audio self-help guides, entitled ‘Don’t Panic’ [https://www.covwarkpt.nhs.uk/dont-panic], which can be downloaded free to help you to deal with panic attacks, stress, anger, social anxiety, negative thinking and worry.

Are there any other organisations in Coventry which can provide me with support for my mental health needs?

Wellbeing for Coventry

One-to-one, peer and group support for adults experiencing an emotionally difficult time in their lives. The service offers support integrating into the community, workshops and courses to better understanding of mental health, instant access to support at a drop-in hub, and targeted one-to-one mental health interventions.

Visit Wellington Gardens, Windsor Street, Coventry CV1 3BT (Monday –Saturday, 1pm–5pm)

Call 024 7622 9988

Email wbc@cwmind.org.uk [mailto:wbc@cwmind.org.uk]

Coventry and Warwickshire Mental Wellbeing Line

The Coventry and Warwickshire Mental Wellbeing Line is for Coventry and Warwickshire residents. If you are:

• feeling low, anxious or stressed
• having a difficult time coping,
• and need to talk to someone in confidence to find the right service

Coventry and Warwickshire Mental Wellbeing Line provides:

• Connection, advice, information and signposting to other services
• 24 hours a day, seven days a week, 365 days a year service
• Call 0800 616171 to speak to one of our friendly and compassionate advisors.

Coventry and Warwickshire Mind in partnership with Sahil and Tamarind Centre

Coventry and Warwickshire Mind [http://wbc.cwmind.org.uk] offers a model of support designed around 

• Wellbeing hubs offering drop-in advice and signposting services 365 days a year
• A recovery academy to provide groups and courses and one-to-one support
• 3 tiers of community short-term and intensive support
• Outreach mental health support for Black, Minority Ethnic & Asian communities (Tamarind & Sahil)  

Coventry and Warwickshire Mind is aimed at supporting people in Coventry aged 18 and over

• At risk from developing mental ill health
• Those that are experiencing mental ill health to live well.

Find out more about Coventry and Warwickshire MIND

• https://cwmind.org.uk/coventry-wellbeing-hub/ [https://cwmind.org.uk/coventry-wellbeing-hub/]
• or recovery.academy@covwarkpt.nhs.uk [mailto:recovery.academy@covwarkpt.nhs.uk]

or contact:

Coventry Wellbeing Hub
Wellington Gardens
Windsor Street
Coventry
CV1 3BT

Call us: (024) 7622 4417
Email us: wbhub@cwmind.org.uk [mailto:wbhub@cwmind.org.uk]

Samaritans

I still think I need to talk to someone about the support that might be available, who I can contact?

In general it is a good idea to speak to your GP in the first instance about your mental health. Your family doctor may be able to treat you, or can refer you to specialist mental health services if your mental health needs are more severe or complex.

The main provider of specialist mental health services locally is Coventry and Warwickshire Partnership NHS Trust. If you are referred to them you will initially speak to a ‘triage’ mental health worker, who will ask you about your current difficulties, needs and wishes. Advice and information might be all you need. If necessary, however, you will be offered an appointment for a full assessment with a mental health professional. This could be a nurse, a doctor, and occupational therapist or a social worker.

Coventry and Warwickshire Partnership Trust has a number of different mental health teams, which are locality based.  The team you are referred to following triage will depend on where your are located and the type of mental health needs you have.

Further details about Coventry and Warwickshire Mental Health Partnership Trust, and about their range of services and teams [https://www.covwarkpt.nhs.uk/our-services].

What happens to me after I have had my assessment in mental health services?

This depends on what you need and what you wish to happen. You may be offered various kinds of support, including medication, psychological therapy, community nursing support or social care. Some people do not need any further support from mental health services once their assessment has been completed. The specific needs and the outcomes you want to achieve are written down in your mental health care plan, and these will vary from one individual to another. 

If I have care and social support needs as well as mental health concerns do I have to go somewhere else?

No. Social workers employed by Coventry City Council work in within Coventry and Warwickshire Partnership Trust, and are part of its multi-disciplinary teams. They will consider your needs and the outcomes you want to achieve. If you have ongoing needs they will continue your assessment and decide if you are eligible to receive care and support. This support will be arranged within mental health services. This will be written down in your Care and Support plan.

Find out more about assessments for care and support [/info/78/care_and_support/980/assessments_eligibility_and_support_planning/4] and about the types of support available [/info/78/adult_social_care_support/2448/types_of_support].

When will my Care and Support Plan be reviewed?

Once your support is in place, we will check back with you after 6 to 8 weeks to make sure that everything is working effectively for you. Your Care and Support Plan will then be reviewed on a yearly basis to make sure that the plan is still right for you. Reviews can take place earlier if things need to change. Should you feel that would like someone to support or be with you for a review, you could have a friend, relative or a Mental Health Advocate present.

If I am experiencing an urgent mental health crisis what help can I get?

In general it is a good idea to speak to your GP in the first instance about your mental health.

Should there be a life threatening emergency, you should always call the Emergency Services on 999 or 101 for urgent advice.

Safe Haven Coventry and Warwickshire [https://cwsafehaven.org.uk/]

Safe Haven Coventry and Warwickshire is a crisis de-escalation for adults aged 16+ in Coventry and Warwickshire. Available between 6pm–11pm, 7 evenings a week, Safe Haven supports individuals who are distressed or struggling to cope, either in-person or by phone, email, video chat or text.

Visit Safe Haven in-person:

• Wellington Gardens, Windsor Street, Coventry CV1 3BT
• The Retreat, Bond Street, Nuneaton CV11 4DA

Call 024 7601 7200

Email support@cwsafehaven.org.uk [mailto:support@cwsafehaven.org.uk]

Text: 07790 888039

Samaritans [http://www.samaritans.org/]

The Samaritans provide confidential, caring emotional support, 24 hours a day for people who have feelings of distress or despair, including those which could lead to suicide. Call the national helpline 24 hours a day, 365 days a year, on 116 123 or phone the Coventry Samaritans [http://www.samaritans.org/branches/coventry-district-samaritans] on 024 7667 8678 or online at jo@samaritains.org [mailto:jo@samaritains.org]  or text SHOUT to 85258.

Coventry and Warwickshire Partnership Trust [https://www.covwarkpt.nhs.uk/]

Coventry and Warwickshire Partnership Trust has services for people in crisis and if needed you may be referred to these. The types of support for people in these urgent situations include The  Home Treatment Team [https://www.covwarkpt.nhs.uk/service-detail/health-service/mental-health-access-hubs-878/] and the inpatient services at the Caludon Centre in Coventry or St Michael’s Hospital in Warwick.

The Home Treatment Team [https://www.covwarkpt.nhs.uk/service-detail/health-service/mental-health-access-hubs-878/] offers intensive support to people in their own homes, and tries to avoid a need for a hospital admission. They operate 24 hours a day, 365 days per year.

I am a carer for a person with mental health needs. How can I get a carer’s assessment?

If you are a carer of an adult with a mental health condition and want to find out more about support in your caring role, you can find out more about carer support, [http://www.coventry.gov.uk/carers] including information about Carers’ Assessments and understanding your rights as a carer.

If the person you care for is already receiving mental health services you can ask his or her care co-ordinator for a carer’s assessment.

See more information about Carers Assessments and self assessments [https://www.coventry.gov.uk/carers-support/carers-assessments-adults].